Recently, I requested a sample of a Convatec Pouch - the kind with the Velcro fold and hidden pocket - namely CONVATEC #416975.
I was so happy to receive 3 of them, and the next a.m. I took one for a test drive. Fail - within 4 hours, there was leakage on each side of the Velcro. Because I have an ileostomy, my output is frequently liquid. Occasionally, I will request a different sample product. As it turned out, I had previously tried this product a year ago - I would not have remembered that (at 80, need I explain?) except the same thing happened back then - which I vividly remember.
After this fail, I went back to my old faithful, namely CONVATEC #22771.
Today, I received a call inquiring how I like the samples. I explained what had happened, and the fella kindly passed me through to a WOC Nurse. She was extremely nice and quizzed me about the issue. She said they had a similar problem and found it was a faulty batch/lot #. Since it was a problem for me a year ago, perhaps they are shipping freebies from that lot or the problem has not been fixed. Wouldn't seem they would want to ship samples that are faulty to prospective buyers.
My conversation with this WOC nurse enlightened me on a few new things. For instance, I was under the impression all pouches had tape all around the outside wax edge - not so.
What I have come to learn as a 3-year ostomate, regarding products, we all have very different pouch requirements and solutions. I do find that even though I really have no issues with leakage or skin irritation, I still seek a product that fills all my current “I wish they would make” thoughts. Top of that list is the roll-up out-spout with Velcro, which is why I requested the sample. This is why I will occasionally further investigate products.
I received a call today advising me Convatec is sending a similar pouch sample, and it should arrive tomorrow. I have been very satisfied with my supplier 180 Med.
jb