Has anyone had any problems with the supplier Edgepark lately?? specifically ostomy supplies...
New Orleans guy
Oct 23, 2017 10:25 pm
NJ Bain
Oct 26, 2017 1:56 am
NOg,
It depends on what problems you are having. I know the recent hurricanes in the southeast and fires in CA have caused a delay in delivery. Or are you talking about the product failing?
Bain
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walderpeee
Oct 27, 2017 2:46 pm
YES!! I am very UNHAPPY with EDGEPARK!! Used to get ALL supplies I ordered within 2 DAYS!! NOW this last order was placed Oct 8th which was 2 boxes of POUCHES - 2 boxes of BARRIERS -and 2 bottles of DEODERANT. After 5 CALLS to EDGEPARK and my Insurance company -SENIOR CARE PLUS-I just got them on Oct25th!!! It was ALWAYS saying WAITING FOR APPROVAL from PRIMARY DR-which he had FAXED to them!! FINALLY after my INS company had a 3 WAY telephone conversation with them and my HUSBAND-got THEM SHIPPED!! This is the ONLY COMPANY my INS has a CONTRACT WITH!! VERY UNHAPPY WITH EDGEPARK!!!!
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Hollister
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New Orleans guy
Oct 30, 2017 10:28 pm
Hey Walderpee, I had the same problems with the Dr. approval stalling,Edgepark was bought out by cardinal health and went downhill fast . My Dr. office got fed up with them also. I would order 2 boxes of bags, rings , wipes and 2 m9 deordrant every month, finally switched to Liberator with great customer service. Illiostomy supplies should not be a problem, we have enough headaches!! No problems with Liberator, sorry Edgepark.
walderpeee
Oct 31, 2017 11:53 am
THANKS New Orleans for your information about Edgepark. The ONLY problem is that my Health Ins. does NOT cover Liberator supplies. I have decided to ORDER every month regardless if I need the supplies or not. That way I will never run out waiting for them to get my supplies to me.
Stories of Living Life to the Fullest from Ostomy Advocates I Hollister
